FAQS

GENERAL
Do you accept credit card payments?
Yes, click
to make a payment
Is this order too small?
No, no order is too small. Our typical lot sizes are 1-1,000 pieces.
How do I get a quote?
Click here to tell us about your project and get a quote.
What industries do you specialize in?
Typically, we work with the Aerospace, Architecture & Design, Automation, Defense, Industrial & Energy, Manufacturing, Retail & Design, and Transportation industries. However, we’re always open to working on new projects with new industries.
What file types do you support?
We accept doc, pdf, txt, tif, gif, jpg, jpeg, png, docx, xlsx, ppt, pptx, sldprt, sldasm, slddrw, igs, Iges, x_t, x_b, xmt_txt, xmt_bin, sat, wrl, step, stp, prt, xpr, asm, xas, cgr, ipt, dwg, dxf, zgl, hcg, hsf, eprt, edrw, and easm.
Do you have minimum orders?
No, there are no minimum orders.
How long does it take to get a quote?
We turn around most quotes within hours; the time is dependent upon the complexity of the project.
What is your purchase order (NET Terms) policy?
Our shipping terms are FOB from Syracuse. We have daily UPS pickup and can arrange delivery with the carrier of your choice.
Do you ship internationally?
Yes, we can ship anywhere.
How fast can I get my part?
Depending on the complexity of your project, it could be a couple of days to a couple of weeks.
How do I find the status of my order?
Send us an email at info@falsoindustries.com.
How do I find my tracking number?
Once your order has been shipped, you will be provided with a tracking number.
Where are you located?
Syracuse, NY
What are your hours?
8AM – 4:30PM, Monday – Friday
What equipment does Falso Industries use?
Click here to see our Equipment List
SHEET METAL FABRICATION
What materials do you work with?
Carbon steel, aluminum stainless steel, copper, brass, and many others. If you need a special material, please send us your information here.
What thickness of material do you work with?
Generally, we work with thicknesses from shim stock to 1/4".
I have an idea for a product. Can you help me manufacture it?
Yes. Click here to tell us about your project.
CNC MACHINING, LASERS + FINISHES
What finishes do you offer
We work with a number of painters, platers, and powder coaters to offer just about any finish you would need.
3D PRINTING
What is Direct Digital Manufacturing?
This is a process that utilizes additive fabrication technologies direct from 3D data to manufacture components and parts, layer by layer.
What if I need to convert a 3D design file?
We have the capabilities to work with many kinds of files. Click here to tell us about it.
What if I don’t have a 3D design file?
In most cases, we can create one.
Learn More about
Our Capabilities
SHEET METAL FABRICATION
Durable, end-use metal parts precision-crafted to your specifications.
CNC MACHINING
Our expertise, combined with the latest CNC technology, delivers high-quality results on-demand.
3D PRINTING
Advanced industrial 3D-printing solutions produce parts with precision and speed.
READY TO MAKE YOUR MANUFACTURING DREAM A REALITY?
Contact us to tell us about your project.
LET'S TALK